Marcher Markholt
Enterprise Account Manager

Jabra (GN Audio)

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Dorthe Jensen

Enterprise Account Manager

Jabra (GN Audio) has grown their business fast and has established a strong, Danish client base. To help them facilitate and develop existing and new clients, we are looking for an experienced Enterprise Account Manager to drive the client accounts relationships and network within the EMEA North Enterprise Group.

About Jabra (GN Audio)
Founded in 1869, the GN Group employs 6,500 people and is listed on Nasdaq Copenhagen (GN.CO). They enable people to ‘Hear More, Do More and Be More’ through its intelligent hearing, audio and video collaboration solutions. Inspired by people and driven by their innovation leadership, they leverage technological synergies between their hearing and audio divisions to deliver unique and increasingly individualized user experiences in their products and solutions.

150 years ago, GN was founded with a truly innovative and global mindset. Today, they honour that legacy with world-leading expertise in the human ear, sound and video processing, wireless technology, miniaturization and collaborations with leading technology partners. GN's solutions are marketed by the brands Jabra, BlueParrott ReSound, Beltone, Interton, and FalCom in 100 countries.

Jabra makes life sound better by developing intelligent audio solutions that transform lives through the power of sound. The brand has developed an award-winning range of wireless headsets for mobile users and both wireless and corded headsets for contact centers and office-based, and Jabra is today a pioneering innovator of new sound experiences from wired to wireless.

The position
As Enterprise Account Manager, you will first and foremost be responsible for the management of both global, regional and public account relationships within the EMEA North Enterprise Group. Next, you will help grow Jabra’s market share in the large enterprise space and in Contact Centres, via a direct touch approach, subsequently driving sales through the Jabra channel partners. Moreover, you will drive awareness of Jabra’s UC solutions in top enterprise accounts ensuring that Jabra is the number one end point device, within this crucial growth area. With a proven track record of tactical and strategic selling to Enterprise customers, you will develop a strong network of key decisionmakers across multiple departments in the existing and targeted account. Ultimately, this will ensure that Jabra is well positioned to be the preferred headset vendor for Unified Comms and Contact Centre deployments.

As Enterprise Account Manager, you will report to Steven Whitehead, Enterprise Sales Director of EMEA North. The role is home based, but you will also be able to work out of GN’s office in Ballerup, Denmark.

Your primary tasks will include:

  • Function as a public face and storyteller, towards Enterprise, local, regional and global accounts
  • Defend, grow and acquire revenue and margin with existing and new accounts
  • Work with the marketing department to develop account-based marketing initiatives, supporting business development strategies
  • Maintain a three times target pipeline throughout the fiscal year
  • Conduct monthly, accurate forecasts via CRM reporting
  • Ensure every element of the Jabra proposition is promoted, progressed and upsold
  • When required, engage with Global Accounts team to ensure consistent delivery of the Jabra sales strategy
  • Establish, widen and develop relationships with Key Enterprise accounts
  • Work alongside the Jabra Channel Sales team, key partners and Jabra Global Accounts team, to create a partnership approach and fast-track engagement into the nominated accounts
  • Utilize and keep up to date on all projects in CRM, hereto map a network of decision makers and influencers within telecommunications, IT and Purchasing departments for all identified enterprise accounts

To succeed in the position, we expect you to drive change and development as a manager as well as a catalyst across the broader organization, and by creating new ways of working, Jabra will increase the efficiency and boost the quality of its work and products.

Your profile
You are an intelligent salesperson with a consultative style, utilizing a good business and technical understanding of your product set, in combination with a strong sense of urgency across all aspects of the sale cycle. It is of great importance that you are strongly familiar with the Danish market and preferably comes with a background in tech, moreover, have strong skills in storytelling and stakeholder management. It is an advantage that you can showcase a proven track record within and Enterprise Account Management focused role, furthermore, experience within UC, but it is not essential.

You have a strong understanding of markets and businesses and have experience of consolidating business and market understanding and company strategy to form plans and roadmaps. You enjoy solving complex problems that combine complex market insights and knowledge of client demands and have strong business acumen and an intuitive understanding of what drives difference and what matters. During your career, you have presented technology roadmaps which demonstrate how clients drive maximum value from their technology, in order to gain competitive advantage.

You can prove the ability to position workplace digital transformation, via a Unified Communications strategy, and are capable of time management, hereto know how to organize and prioritize your workload based on client expectations and deadlines.

As Jabra (GN Audio) is a global business, it is an advantage if you have international background with hands-on experience of different markets and cultures. Hereto, you are used to work with multi-cultural teams across time-zones, and you are effective in driving impact with teams and partners in different cultures and countries.

As an individual, you are highly motivated and target oriented. You move comfortably between the big picture and the essential details. You are creative and inspiring, curious, bold, and caring. You possess excellent communicative and interpersonal skills on all levels. You work hard and have fun while you are doing it, and you know exactly how to leverage your commercial awareness, market knowledge and CRM competencies to build long term strategic relationships.