Marcher Markholt
Account Manager


If you want to know more about the job
you can contact:

Klaus Markholt-Hansen

Account Manager UK

To help Orckestra manage its existing client base directly, we are looking for an Account Manager, who will be first of a modest but growing team of the company in UK and play an active role in business value propositions and product presentations to named accounts and help build confidence and trust with clients.

About Orckestra
Orckestra was founded in 2006 and is today a leading provider of modern commerce and software solutions and services offering mid-size and enterprise retailers and brands a single commerce platform to manage and create the most engaging customer experiences across physical and digital touchpoints. They are a team of experts that create innovative commerce software within an accommodating and openminded culture, and conceived in the digital era, they are products of the omni-channel, one-to-many culture that envelopes the new and ever-changing digital landscape.

The Orckestra Commerce Cloud, built on Microsoft Azure, goes beyond the limitations of traditional technology solutions by enabling retailers and brands to connect their legacy systems with evolving customer touchpoints through a centralized Commerce Orchestration™ architecture. As a result, Orckestra’s commerce solutions provide the agility to scale for success in the complex, global marketplace whilst fuelling innovation in a rapidly evolving digital and mobile-first world.

Orckestra is a subsidiary of mdf commerce – a global leader within e-business networks development and operations –hence is part of a strong and dedicated team of more than 600 employees across Canada, the United States, Denmark, Ukraine and China. During the years, Orckestra has experienced vast growth, and is today representing the new commerce generation, which is fast, agile and highly dynamic. They are passionate about software, inspired to drive change, laugh at complexity and thrive in the face of adversity.

The position
As Account Manager, you will be part of an organization of like-minded passionate individuals who want to make a difference in their clients’ businesses. With the mission of expanding the business within existing clients directly or in collaboration with Orckestra’s partners, you will actively participate in business value propositions and product presentations to named accounts. Thereto, you will be responsible for achieving sales revenue goals for an assigned account portfolio and for managing sales pursuits through forecasting, account resource allocation, account strategy, and planning.

Your key responsibilities include:

  • Execute towards the major steps of the sales process, including finding new business opportunities within a portfolio of accounts, qualifying new opportunities, and closing new business
  • Manage a named account existing client base
  • Develop account strategies and tactical penetration plans
  • Develop and maintain relationships at the “C” and “VP” levels of the defined portfolio of accounts
  • Coordinate and work collaboratively with pre-sales and professional services teams and the Partner-ecosystem
  • Develop third party relationships with channel partners and strategic alliances
  • Develop compelling value propositions based on ROI cost/benefit analysis
  • Negotiate contract terms and pricing
  • Report on competitive and customer resistance issues with possible solutions
  • Contribution of ideas as well as participate in marketing events
  • Maintain opportunity updates in the company CRM, keeping sales management informed of the sales pipeline within the account portfolio
  • Provide accurate and timely sales forecasts
  • Sell towards annual revenue targets

Your profile
You are confident and openminded with well-developed business acumen, and you are not afraid to roll up your sleeves prospecting into your portfolio and engaging customers with potential new projects and ideas.

Ideally, you hold a degree within the field of Marketing, Business Administration or similar and have minimum 5 years of experience from a similar position. It is essential that you hold solid new bizz development skills and come with enterprise level software solutions sales experience within the e-commerce, retail and/or grocery industry and understand the dynamics, omnichannel retailing challenges, related cost drivers and customer needs in regard to these industries. Thus, you have what it takes to be responsible for selling commerce software solutions. Moreover, you have a demonstrated sales track record in a regional sales role, preferably from within a solution sales technology-related environment targeting mid-sized and large retailers.

You have knowledge of creating broad competitive solution footprints for the retail information systems as well as experience within insight selling methodology and are able to work with prospects to understand business requirements and ROI models. Thereto, you have the ability to rapidly assimilate and subsequently articulate value propositions in a clear and understandable manner. You are a ‘can doer’, comfortable in working cross functionally and collaboratively, developing third party relationships with channel partners, senior industry leaders and strategic alliances, along with bringing in the right resources to bear at the right stage in the selling process.

Personally, you are energetic and positive and have a true desire to create strong and noteworthy results and strategies based on consumer insights, data and knowledge. You have a structured approach to your work, an eye for details and a commercial as well as innovative mindset. With a strong drive and with captivating presentation, negotiation and communications skills, you are not afraid of challenges and are intrigued by going the extra mile to achieve your goals. Thereto, you are able to work independently and can be characterized as a creative self-starter with both the experience and motivation for selling multi-level to business, technical, IT people, and C-level executives in a leading global company on an interesting growth journey.

If you want to know more about the job, please contact Klaus Markholt-Hansen by e-mail: